Help & Emergencies

In the event of a medical emergency, please contact our 24/7 Emergency Assistance team.

Phone: +61 2 9234 3170 or +61 2 8256 1570

Call reverse charges via the local operator to avoid call costs.

Email: assist@nibtravel.com

So we can easily assist you, please be ready with the following information:

• Your policy number
• A contact number for where you are calling from
• The nature of your emergency
• If you are ill or injured we will need details of medical consultations you have had.