Help & Emergencies

In the event of an emergency, please contact our 24/7 Emergency Assistance team. 

Phone: +61 2 9234 3170 or +61 2 8256 1570

Call reverse charges via the local operator to avoid call costs.

Email: [email protected]

So we can easily assist you, please be ready with the following information:

  • Your policy number
  • A contact number for where you are calling from
  • The nature of your problem
  • If you are ill or injured we will need details of medical consultations you have had.