Family Violence Policy

Family violence can happen to anyone and cause you to live in fear. National Seniors is committed to ensuring the safety of our customers by providing the appropriate tools to our employees so they can better identify and support those who are affected by family violence.

• Call 000 if you feel you are in immediate danger.
• Access 24/7 counselling and support from 1800RESPECT by calling 1800 737 732 or visit their website at 1800RESPECT.
• Read our Family Violence Policy to see how National Seniors can help provide support or to find additional information regarding support services.

Other information

Interpretation Services

• TIS National is a free interpreting service which aims to provide equitable access to key services, which are not government funded, for people with limited or no English language proficiency. Visit their website for more information.

Teletypewriter Services

• National Relay Service (NRS) is a government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls. Visit their website for more information.